IT IS WITH CONSIDERABLE REGRET STRATOSOFT ANNOUNCES ... ALL PRODUCTS & SERVICES ARE NO LONGER AVAILABLE.
WITH EFFECT FROM OCTOBER 10 2011 THIS WEBSITE & ALL OF ITS ASSOCIATED BUSINESS OPERATIONS ARE CLOSED ... WITH THE EXCEPTION OF THIS INFORMATION NOTICE, READ-ONLY PRODUCT SUPPORT FORUM ACCESS & FREQUENTLY ASKED QUESTIONS (FAQs).
CLOSURE HAS BEEN FORCED BY AN EXTREMELY LOW LEVEL OF SUPPORT FOR ALL SOFTWARE PRODUCTS RESULTING IN UNSUSTAINABLE OPERATING LOSSES.
PLEASE NOTE THE FOLLOWING POINTS ...
- ACTIVE TECHNICAL SUPPORT FOR ALL SOFTWARE PRODUCTS HAS COMPLETELY CEASED. However any Stratosoft software user can browse the read-only, searchable product support FORUMS & FREQUENTLY ASKED QUESTIONS (FAQs) for information & support solutions posted over the past few years. For initial guidance it should be noted that to date, there has been NO support issue which could not be resolved by either ...
a) manually restoring an uncorrupted backup data file set (in the case of FlightLog software) as documented here or ...
b) reinstallation / repair installation of the software (ALL products).
- Any existing software user who has supported Stratosoft software in the past by registering & purchasing a software title / software personal key may use the form below to request web links to that software. These links will allow the software downloading necessary when transferring software to another computer or when reinstalling a Windows™ operating system.
- Personalising name keys (YourName.exe) for FlightLog Professional & FlightLog Recreational are NO LONGER AVAILABLE. If you already have one of these, it is reusable ... please DO NOT LOSE IT.
- Due to zero support for Morse Code Master during the last 2 years, this title is completely withdrawn as of the date of this notice and
please note that it will NOT be possible to download this software title anymore or to transfer it beyond the computer on which it is currently installed.
- Web link requests from any Stratosoft software user who has not supported Stratosoft by purchasing software and is only using free software editions will be ignored.
- With regret, NO further correspondence can be entered into under ANY circumstances.